How to setup the Customer Group [For Help and Support]
How to setup the Customer Group [For Help and Support]
Short Instructions:
(Scroll below to see step by step images).
- Download the discord app on your mobile device, this is the service our group chat is hosted on.
iPhone / iPad: iPhone Discord Download
Android: Android Discord Download - Install and open the app
- Click Register
- Register with phone number or email
- Pick a username
- ALLOW Notifications
- Click Join a friend at the bottom of the page
- Enter the join link (or click it on your mobile device to open the join page)
Join Link available in Signup instructions. (check email) - Click Accept Invite
- Go to the Nova Group, and click the "Verification"
- Enter your email linked to your account
(Failure to do so will result in you being kicked from the group). - Await verification to the group.
Step by Step Image Instructions:
- Download the discord app on your mobile device, this is the service our group chat is hosted on.
iPhone / iPad: iPhone Discord Download
Android: Android Discord Download - Open the app and click register
- Sign up with Phone number or Email
- Create a username and password
- Allow Notifications (So you don't miss out on our updates), don't worry you will only be notified with the important stuff.
- Click Join a friend on discord at the bottom
- Enter the invite link given to you after purchase
Join Link available in Signup instructions. (check email) - Click on accept invite
- Click on Nova Streams, and then click on the Verification section
- Enter the email your registered with, do this straight away to avoid being kicked, and then await verification into the group.