Smarters: EPG (TV Guide) isn't loading
Sometimes it can take a minute for the TV guide to load in automatically, you can try watching a channel and waiting a minute.
If that doesn't work
a) First turn your device off at the wall and back on again to give it reset
And then play a channel for a few minutes, and it should load in
b) if that doesn't work, try the below guide
c) if that doesn't work, delete the app, clean your device and then reinstall, see guide here:
- Click Settings in the top right
- Click on EPG
- Click Refresh EPG top right.
- Wait for it to say downloaded.